πΏ Affordable, personalized healthcare for Tennessee residents through telehealth consultations, direct-pay services, diagnostic testing, and concierge home visits in eligible Tri-Cities communities.
Are you uninsured, underinsured, managing a high-deductible health plan, or looking for a more personalized approach to care? Be Well Medical provides direct medical services designed to make healthcare more accessible, convenient, and responsive to individual needs.
Based in the Jonesborough and Tri-Cities region of Northeast Tennessee, the practice offers telehealth appointments by video or phone, along with concierge home visits in qualifying service areas. Patients may seek assistance with common illnesses, medication-management questions, medical weight-loss programs, health consultations, laboratory testing, and other wellness concerns.
Be Well Medical emphasizes whole-person care, patient education, and identifying factors that may contribute to symptoms rather than relying solely on a brief, one-size-fits-all visit. Service availability, eligibility, testing recommendations, prescriptions, and treatment plans depend on the individual patientβs history and clinical evaluation.
π» Service Format: Telehealth appointments by secure video or telephone, with concierge home visits available in approved Tri-Cities service areas
π Hours: Contact Be Well Medical for current scheduling, same-day availability, telehealth hours, and home-visit appointments.
π³ Accepted Payments: Major credit and debit cards, including Visa, Mastercard, American Express, and Discover, along with eligible HSA and FSA cards
π§Ύ Personal Checks: Not accepted according to the supplied business information
π₯ Insurance Model: Direct-pay medical care; contact the practice to determine whether insurance claims, reimbursement paperwork, or itemized receipts are available.
πΏ About Be Well Medical
Be Well Medical was created for patients who want more direct access to healthcare without depending entirely on a traditional insurance-based clinic model.
The practice may be especially helpful for people who have difficulty getting timely appointments, prefer virtual visits, need healthcare outside a conventional office setting, or want more time to discuss symptoms, personal goals, laboratory results, medications, and lifestyle concerns.
Through telehealth technology, many consultations can take place from home, work, or another private location. Patients in qualifying areas of Northeast Tennessee may also be able to request a concierge home visit when an in-person evaluation is appropriate and scheduling permits.
The practiceβs patient-centered approach may include reviewing health history, current symptoms, medications, nutrition, sleep, stress, metabolic concerns, laboratory findings, and other factors that influence overall well-being.
Direct-pay care allows a patient to purchase medical services directly from the practice rather than relying exclusively on an insurance company to determine visit structure, appointment length, or covered services.
Depending on the service, potential benefits may include:
π¬ More direct communication with the medical practice
π§ͺ Access to specialized laboratory testing when clinically appropriate
π Greater emphasis on patient education and shared decision-making
Patients should ask what is included in each visit, whether follow-up communication costs extra, whether laboratory fees are separate, and whether prescriptions, testing, or specialist referrals require additional payment.
π Medical Services and Offerings
π» Telehealth Consultations: Secure video or phone appointments for eligible medical concerns, health discussions, follow-up care, and treatment planning.
π€ Same-Day Sick Visits: Appointments may be available for common, non-emergency illnesses and symptoms, depending on scheduling and clinical appropriateness.
π General Health Consultations: Broader evaluations intended to review symptoms, health history, medications, laboratory results, lifestyle factors, and wellness goals.
βοΈ Medical Weight-Management Programs: Clinically supervised weight-management services that may include health screening, nutrition guidance, behavior changes, laboratory monitoring, and medication when appropriate.
π Medication Refill Evaluations: Review of eligible medication-refill requests when the provider has sufficient information and prescribing is clinically appropriate.
π Concierge Home Visits: In-home medical visits for qualifying patients within approved Tri-Cities service areas.
π§ͺ General Laboratory Testing: Ordering or reviewing laboratory studies based on symptoms, health history, risk factors, and clinical need.
πΏ Functional Laboratory Testing: Specialized testing intended to explore nutritional, metabolic, digestive, hormonal, inflammatory, or other health-related factors.
π₯ Food-Response or Intolerance Testing: Testing options may be available for patients seeking additional information about possible food-related symptoms.
𧬠Advanced Diagnostic Testing: Access to selected specialty laboratory services, subject to patient eligibility, informed consent, clinical discussion, and current test availability.
ποΈ Multi-Cancer Screening Information: The practice may offer or facilitate access to certain blood-based multi-cancer detection tests. Patients should discuss the testβs intended use, limitations, possible false-positive or false-negative results, follow-up requirements, and out-of-pocket costs before proceeding.
π Laboratory Result Review: Interpretation and discussion of test findings within the context of the patientβs symptoms and health history.
π§ Wellness Planning: Personalized recommendations involving nutrition, physical activity, sleep, stress management, preventive care, and health-monitoring goals.
π» Telehealth Medical Appointments
Telehealth allows eligible patients to consult with a medical provider without traveling to a clinic. A virtual visit may be conducted by secure video or, when appropriate, by telephone.
Telehealth may be suitable for concerns such as:
π€§ Cold, flu, allergy, or sinus symptoms
π· Minor respiratory complaints
π€’ Nausea, digestive concerns, or mild gastrointestinal symptoms
π Medication questions or eligible refill requests
π§ͺ Laboratory-result discussions
βοΈ Weight-management follow-up
πΏ Lifestyle and wellness consultations
π Chronic-condition follow-up when virtual care is appropriate
β General health questions requiring professional evaluation
Some symptoms require an in-person examination, vital-sign assessment, imaging, laboratory work, urgent care, or emergency treatment. The provider may recommend a different care setting after reviewing the patientβs symptoms.
π Concierge Home Visits
Concierge home visits offer eligible patients an opportunity to receive care in their residence rather than traveling to a conventional medical office.
Home visits may be especially useful for:
π Patients with limited transportation
βΏ Individuals with mobility limitations
π΅ Older adults who find office visits difficult
π‘ Patients who value privacy and personalized attention
π Residents within the approved Tri-Cities service radius
Availability may depend on location, travel distance, provider schedule, the nature of the medical concern, weather, and whether the patient can be safely evaluated outside a clinic or hospital.
βοΈ Medical Weight-Management Support
Medical weight management can involve more than a number on a scale. Health history, current medications, metabolic factors, nutrition, activity, sleep, stress, hormonal concerns, and previous weight-loss attempts may all affect an individual plan.
A weight-management program may include:
π Medical history and medication review
π Baseline measurements and goal setting
π§ͺ Laboratory testing when appropriate
π₯ Nutrition and meal-planning guidance
πΆ Physical-activity recommendations
π΄ Sleep and stress-management discussions
π Prescription medication when clinically appropriate
π Ongoing monitoring and follow-up visits
π Progress tracking and treatment adjustments
π§ Long-term maintenance planning
Patients should ask what the quoted program price includes, whether medication is billed separately, which laboratory tests are required, how often follow-up visits occur, and what happens if treatment must be changed or discontinued.
π§ͺ Laboratory and Diagnostic Testing
Laboratory testing may help clarify symptoms, evaluate risk factors, monitor treatment, or support preventive health discussions. Testing should be selected based on the patientβs history, symptoms, goals, and the clinical usefulness of the information.
Be Well Medical may provide access to or information about selected blood-based tests designed to look for biological signals associated with multiple types of cancer.
These tests are generally intended to supplementβnot replaceβroutine cancer screening, diagnostic imaging, biopsies, physical examinations, or evaluation of concerning symptoms.
Before purchasing a multi-cancer screening test, ask the provider to explain:
𧬠Which cancers the test is designed to evaluate
π The testβs sensitivity and specificity
β οΈ The possibility of false-positive or false-negative results
π What happens if a possible cancer signal is detected
π₯ Whether follow-up imaging, specialist visits, or biopsies may be required
π΅ The full out-of-pocket cost
π§Ύ Whether insurance may cover follow-up care
π Whether the test is appropriate based on age, history, symptoms, and risk factors
A normal result does not rule out every cancer, and an abnormal result does not by itself establish a diagnosis. Any concerning symptoms should be evaluated directly rather than relying only on screening.
π§Ύ Underinsured patients facing high deductibles or limited access to primary care
πΌ Busy professionals who prefer virtual appointments
π Homebound or mobility-limited patients seeking qualifying concierge visits
π Tri-Cities residents looking for locally based home-visit options
βοΈ Individuals pursuing medical weight management with clinical supervision
πΏ Patients interested in whole-person or functional-health discussions
π§ͺ Patients seeking specialized laboratory testing and guided interpretation
π³ HSA or FSA users who want to apply eligible funds toward direct medical services
π± Patients who value direct communication and convenient scheduling
π Patients who live far from traditional clinics but can receive eligible telehealth care in Tennessee
β Why Patients May Choose Be Well Medical
π» Convenient Virtual Care: Many eligible appointments can be completed from home by video or phone.
π Concierge Options: Qualifying patients in the Tri-Cities region may be able to request an in-home visit.
π¬ Personalized Attention: The practice emphasizes listening, education, and care plans based on individual needs.
π³ Direct-Pay Simplicity: Patients may avoid some of the administrative barriers associated with insurance-based office visits.
π§Ύ Transparent Questions: Patients can ask about pricing, testing costs, follow-up fees, and included services before scheduling.
πΏ Whole-Person Perspective: Consultations may consider lifestyle, nutrition, sleep, stress, medication, and laboratory factors.
π§ͺ Specialized Testing Access: Selected functional and advanced laboratory options may be available.
π Tennessee-Based Service: The practice serves Tennessee residents, with local concierge coverage focused on the Tri-Cities region.
π What Makes Be Well Medical Different
Traditional medical visits can sometimes feel rushed, difficult to schedule, or limited by insurance rules. Be Well Medical uses a direct-care model intended to give patients a more accessible path to medical consultation and follow-up.
The practice combines:
π» Telehealth appointments
π Local concierge home visits
βοΈ Medical weight-management services
π§ͺ Routine and specialty laboratory testing
πΏ Whole-person health consultations
π Patient education and personalized planning
π³ Direct-pay and HSA/FSA payment options
This model may appeal to patients who want convenient access, more personalized discussion, and the ability to purchase selected services directly.
π Service Areas
Telehealth services may be available to eligible patients located in Tennessee at the time of their appointment. Concierge home visits are limited to qualifying locations within the practiceβs approved Tri-Cities service area.
β Provide your city and ZIP code if asking about a home visit.
β Ask whether same-day or next-day appointments are available.
β Confirm the total visit price.
β Ask whether the fee includes follow-up communication.
β Ask whether prescriptions, laboratory work, testing kits, or medication costs are separate.
β Confirm whether HSA or FSA payment is accepted for the requested service.
β Ask which records, photographs, measurements, or medication information should be prepared.
β Explain any accessibility, communication, or technology needs.
π Checklist Before a Concierge Home Visit
β Confirm the appointment date, arrival window, and exact address.
β Provide clear driving and parking instructions.
β Secure pets before the provider arrives.
β Make sure the entrance and patient area are safely accessible.
β Prepare a clean, well-lit area for the evaluation.
β Have identification and payment information available.
β Gather medication bottles, supplements, test results, and medical records.
β Record current symptoms, when they began, and whether they are improving or worsening.
β Take temperature, blood pressure, pulse, oxygen level, weight, or blood sugar if requested and equipment is available.
β Inform the practice of contagious symptoms before the visit.
β Ask whether another responsible adult should be present.
β Confirm what happens if the provider determines that a clinic, urgent-care center, or hospital evaluation is needed.
π» Checklist Before a Telehealth Visit
β Complete required registration and consent forms.
β Test the video link, microphone, speaker, and camera.
β Charge the device or connect it to power.
β Use a reliable internet connection.
β Sit in a quiet and private location.
β Have identification and payment information nearby.
β Prepare a written list of symptoms and questions.
β List all medications, supplements, allergies, and recent changes.
β Have your preferred pharmacyβs name, address, and phone number available.
β Keep any home-monitoring readings nearby.
β Have a flashlight available if the provider may need to view the throat, skin, eyes, or another area.
β Join the appointment a few minutes early.
π§ͺ Checklist Before Ordering Laboratory Testing
β Ask why the test is being recommended.
β Ask what the result may change about your care.
β Confirm the complete price, including collection, shipping, processing, interpretation, and follow-up.
β Ask whether fasting, medication changes, or special preparation are required.
β Confirm where the sample will be collected.
β Ask how long results normally take.
β Ask who will explain the results.
β Confirm whether a follow-up appointment is included.
β Ask what additional testing may be needed after an abnormal result.
β Keep a copy of the laboratory order and results.
β Frequently Asked Questions
What is Be Well Medical?
Be Well Medical is a direct-pay medical practice serving Tennessee patients through telehealth appointments and qualifying concierge home visits in the Tri-Cities region.
Where is Be Well Medical located?
The practice serves the Jonesborough and Washington County area of Northeast Tennessee. Its listed service area can be viewed on Google Maps.
The practice is described as a direct-pay healthcare provider. Contact the business to ask whether it bills any insurance plans, provides itemized receipts, or supplies documentation patients can submit for possible reimbursement.
What payment methods are accepted?
The supplied information lists Visa, Mastercard, American Express, Discover, and eligible HSA or FSA cards. Personal checks are not accepted.
Can I use an HSA or FSA card?
Eligible HSA and FSA cards are listed as accepted. Patients should confirm whether the specific service, medication, supplement, laboratory test, or program qualifies under their plan.
What is telehealth?
Telehealth is a medical appointment conducted remotely through secure video or, when appropriate, by telephone. It allows the provider and patient to discuss symptoms, history, medications, testing, and treatment without being in the same physical location.
Do I have to live in Jonesborough to schedule telehealth?
Not necessarily. Telehealth may be available to eligible patients elsewhere in Tennessee, provided the patient is physically located where the provider is authorized to practice at the time of the appointment.
Does Be Well Medical offer same-day appointments?
Same-day sick visits are among the listed services, but availability depends on scheduling, staffing, and whether the condition can be safely evaluated through the available appointment format.
What conditions can be treated through telehealth?
Telehealth may be suitable for many common illnesses, medication questions, laboratory reviews, follow-up visits, weight-management appointments, and health consultations. Some symptoms require an in-person examination or higher level of care.
Can Be Well Medical prescribe medication?
A licensed provider may prescribe appropriate medication after evaluating the patient and determining that treatment is clinically indicated. Prescribing rules, controlled-substance restrictions, required examinations, and follow-up requirements vary by medication and situation.
Can I request a medication refill?
Medication-refill evaluations are listed among the telehealth services. Approval depends on the medication, medical history, available records, recent monitoring, provider judgment, and applicable prescribing requirements.
Does Be Well Medical prescribe weight-loss medication?
Medical weight-management programs may include prescription medication when clinically appropriate. Eligibility depends on health history, current medications, risk factors, examination findings, laboratory results, and provider assessment.
Is medication included in the weight-loss program price?
Do not assume that medication is included. Ask whether the quoted fee covers the consultation only, ongoing follow-up, laboratory testing, medication, supplies, shipping, or other program expenses.
Are home visits available throughout Tennessee?
No. Concierge home visits are described as available only within approved Tri-Cities service areas. Telehealth may cover a broader portion of Tennessee.
How do I know whether my home is within the service area?
Call or text (931) 319-8355 and provide the full service address or ZIP code.
What happens during a concierge home visit?
The provider may review symptoms, health history, medications, vital signs, physical findings, and available medical records. The exact evaluation depends on the reason for the visit and the equipment available.
Does the practice offer functional medicine?
The listing describes a whole-person and root-cause-oriented approach, along with functional laboratory options. Ask how the practice defines functional medicine and which services are included in a consultation.
What are functional laboratory tests?
Functional tests are specialized studies that may assess nutritional, metabolic, digestive, hormonal, inflammatory, or other biological factors. Their usefulness depends on the patient, the test, and how the result will influence care.
Does Be Well Medical offer food-intolerance testing?
Food-related testing is listed among the possible laboratory services. Ask what type of test is used, what evidence supports it, what the results can and cannot establish, and how the findings would be applied.
What is multi-cancer early-detection testing?
It is a type of blood test designed to look for biological signals that may be associated with multiple cancers. It is generally used as an additional screening tool and does not replace established cancer-screening tests or diagnostic evaluation.
Does a negative multi-cancer test prove that I do not have cancer?
No. A negative result cannot rule out every cancer. Symptoms, abnormal imaging, physical findings, family history, and routine screening recommendations still require appropriate evaluation.
Does a positive multi-cancer test prove that cancer is present?
No. An abnormal signal generally requires additional testing and does not by itself confirm a diagnosis.
Are laboratory tests included in the appointment price?
Laboratory charges may be separate from consultation fees. Confirm the complete price before approving testing.
How will I receive my laboratory results?
Ask whether results are provided through a secure portal, telephone call, virtual follow-up, email, or another method, and whether interpretation is included in the original fee.
Can Be Well Medical replace my primary-care provider?
That depends on the range of services you need, the practiceβs current model, and whether ongoing preventive and chronic-condition care is available. Ask what services Be Well Medical manages and what care should remain with another clinic or specialist.
Can Be Well Medical order imaging or refer me to a specialist?
The provider may be able to recommend further evaluation, order appropriate studies, or suggest specialist care depending on the situation, available clinical information, and local referral arrangements.
What should I do if telehealth is not enough?
The provider may recommend an in-person clinic, laboratory, imaging center, urgent-care facility, specialist, or hospital based on the symptoms and level of concern.
Are appointments available during evenings or weekends?
Current hours are not listed. Contact Be Well Medical for evening, weekend, same-day, and holiday availability.
What is the cancellation policy?
Cancellation and rescheduling terms are not included in the supplied information. Review the current policy before booking.
Follow Be Well Medical online for healthcare education, service announcements, wellness discussions, weight-management information, telehealth updates, and practice news.
π³ Payments: Visa, Mastercard, American Express, Discover, and eligible HSA/FSA cards
π§Ύ Checks: Personal checks are not accepted according to the supplied listing information.
π Scheduling: Contact the practice for current appointment availability.
π¨ When to Seek Immediate Care
Telehealth and concierge care are not substitutes for emergency treatment. Call emergency services or go to the nearest emergency department for symptoms such as:
β€οΈ Chest pain, severe pressure, or symptoms of a possible heart attack
π« Severe difficulty breathing or blue lips
π§ Signs of stroke, including facial drooping, sudden weakness, or difficulty speaking
π΅ Loss of consciousness, severe confusion, or a seizure
π€ Major trauma or suspected serious injury
π‘οΈ Rapidly worsening illness with severe symptoms
β οΈ Suspected poisoning or dangerous overdose
𧬠A severe allergic reaction involving breathing difficulty or facial swelling
β οΈ Important Patient Note
Healthcare services, appointment availability, pricing, laboratory partnerships, prescription options, service areas, and payment policies may change. Not every condition can be evaluated safely through telehealth or a home visit.
Specialty tests can provide useful information in selected situations, but results must be interpreted within the context of symptoms, examination findings, medical history, established screening guidelines, and other diagnostic studies.
Before purchasing a medical program or laboratory test, confirm the full price, included services, limitations, follow-up requirements, refund terms, and possible additional costs.
β Directory listing reviewed and verified July 14, 2026. Contact Be Well Medical directly for current services, provider availability, telehealth eligibility, concierge home-visit coverage, laboratory options, medical weight-management programs, pricing, prescribing policies, payment methods, and scheduling.